CONSUMERS PRIVACY POLICY
With this Privacy Policy, BONBON ENTERTAINMENT B.V. explain to you how we handle and use your personal data. If you have any questions about this privacy policy, please contact us at legal@BonBonEntertainment.nl.
- Definitions
The following terms or definitions are used in this privacy policy:
Account: your personal registration via an Optin on websites and/or apps that give you access to the Service.
Devices: the devices, such as PCs, smartphones or tablets, with which access can be obtained to the Service.
Content: information (including audiovisual material such as trailers and photos) that BONBON ENTERTAINMENT makes available as part of the Service.
Service: the complete service package that BONBON ENTERTAINMENT offers you. For example, websites and/or apps, personalized newsletters, the Account, but also events and services at events. For example, the option to pay cashless for food and/or drinks at an event via an app. A service can also be extended for other new services in the future.
Personal data: all data with which BONBON ENTERTAINMENT can directly or indirectly trace or distinguish you. For example a name, e-mail address or an IP address.
Advertising Network: An RTB/Programmatic Network (also called Real Time Bidding Network) offers advertisers the opportunity to purchase advertising space through an auction. Advertisers and RTB networks place cookies to optimize advertisements. Through these cookies you are tracked and directed to visit other sites that are connected to the same network.
BONBON ENTERTAINMENT Privacy Policy: This privacy policy of BONBON ENTERTAINMENT, the private company with limited liability, BONBON ENTERTAINMENT Holding B.V., Anthony Fokkerweg 61-5, 1059 CP, Amsterdam, The Netherlands, is the data controller for the processing of your personal data.
Processing (Processing, Processing): All use of your Personal Data such as storing, changing, forwarding or (partially) deleting this data. For example, BONBON ENTERTAINMENT processes Personal Data because you use BONBON ENTERTAINMENT websites and/or apps.
2. Persons under 16 years old
Persons who have not yet reached the age of 16 (minors) can only sign up for a BONBON ENTERTAINMENT Account and/or Newsletter with the permission of a parent or guardian. The parent(s) or legal representative of the minor user must read this Privacy Policy in the interest of the minor user and can exercise the rights of the affected user in place of the minor user.
BONBON ENTERTAINMENT recommends that parents or legal guardians monitor any minor user’s use of the Service and make those users aware of the use of their Personal Data based on this Privacy Policy. BONBON ENTERTAINMENT makes reasonable efforts, taking into account technology, to verify that only users 16 years of age or older can create a BONBON ENTERTAINMENT Account and/or make purchases. BONBON ENTERTAINMENT does this, for example, by means of a date of birth check when creating a profile and/or making a purchase.
3. Which of your Personal Data is processed by BONBON ENTERTAINMENT?
BONBON ENTERTAINMENT Processes the following of your Personal Data for the purposes explained later in this Privacy Policy:
- First name;
- Last Name;
- E-mailadres;
- Gender;
- Date of Birth;
- address;
- Residence
- Phone Number;
- countries; and
- Preferences such as artist preference, music preference and geolocation only after express permission in an Optin from BONBON ENTERTAINMENT.
It is not the case that BONBON ENTERTAINMENT always uses all of your above-mentioned data. This depends on the purposes described later in this Privacy Policy.
4. How does BONBON ENTERTAINMENT obtain your personal data?
BONBON ENTERTAINMENT obtains your Personal Data in the following ways:
Directly from you:
If you give permission for this, BONBON ENTERTAINMENT can read and store the unique characteristics of the device used in the context of the Service.
As a result of using the Service:
You can access the Service by registering. In addition, BONBON ENTERTAINMENT may also offer the Service to individuals without registration. If you give permission for this, BONBON ENTERTAINMENT can read and store the unique characteristics of the device used in the context of the Service. Based on the BONBON ENTERTAINMENT Account and/or the unique characteristics of the Device you use to access the Service, BONBON ENTERTAINMENT may track your use of the Service, including the Content that is viewed, read, listened to, commented on or shared with the BONBON ENTERTAINMENT account. Insofar as mobile Devices are used, the location of the Device is passed on to BONBON ENTERTAINMENT in the context of the Service. Prior to installing such apps on a mobile device, you will be expressly requested to provide and use your location information.
From third parties:
For example, if you or another visitor to a BONBON ENTERTAINMENT website or app uses social networking features integrated into the Service, BONBON ENTERTAINMENT may receive certain information from the respective social network, such as Facebook, Twitter, and Google+. BONBON ENTERTAINMENT may also receive information from partners involved in the Service. For example, BONBON ENTERTAINMENT uses services from other parties that help it to map and analyze the use of the Content and websites. An example of this is Google Analytics. With this tool BONBON ENTERTAINMENT can monitor websites (where do you click and how often). Other examples include partners who handle payment for the Service on your behalf. Examples are iDeal, PayPal or Adyen, which handle payment transactions between you and the services/products of BONBON ENTERTAINMENT.
5. What is the reason why BONBON ENTERTAINMENT processes your personal data?
BONBON ENTERTAINMENT processes your personal data for the following purposes:
5.1 To provide the Service:
Example; data entered when registering for a ticket or using a service (such as name and date of birth) can be used to check whether you meet the requirements (in terms of age). Provided contact details can be used to inform you about (changes in) the Service or service e-mails.
5.2 To process payments:
Certain information that is requested when registering or using it may be necessary for preparing invoices and processing payments for a Service.
5.3 To build a profile
BONBON ENTERTAINMENT strives to make the Service as relevant as possible to you. To this end, BONBON ENTERTAINMENT may maintain a profile based on your use of the Service to get an idea of your most likely interests. For example, BONBON ENTERTAINMENT may do this by keeping track of what Content you request or what purchases (such as tickets, refreshments, merchandise or travel package) you make. Another way in which BONBON ENTERTAINMENT builds a profile is by using your location data at events (after explicit permission) to see which artists, music and experiences appeal to you. Based on these interests,
BONBON ENTERTAINMENT modify the Content, including advertisements. For example, BONBON ENTERTAINMENT may then show recommendations for similar Content featuring particular artists or events.
BONBON ENTERTAINMENT may also use these profiles for online advertiser campaigns. BONBON ENTERTAINMENT is and remains the owner of these profiles and will never make these profiles available to third parties. BONBON ENTERTAINMENT only shares the segments (tags) with the advertisers (for example ‘woman, age category 20 to 30 years), so that the advertisements match the interests.
5.4 To send personalized newsletters and promotions:
BONBON ENTERTAINMENT may also use contact details and other data collected to send you newsletters and/or inform you about products and services of our events by phone, SMS, push notifications from apps or other appropriate media. The content of these newsletters can be personalized based on your previous orders and/or preferences. If you no longer wish to receive newsletters by e-mail, you can unsubscribe via the link at the bottom of each e-mail or by sending an e-mail to legal@BonBonEntertainment.nl.
5.5 To improve the Service and identify general trends:
BONBON ENTERTAINMENT uses your usage data to analyze in a general sense how the Service is used and which trends can be observed, in order to be able to make informed decisions about, for example, the further development of the Service and the Content offer. It is also possible to follow purely technical trends, for example which types of Devices or browsers are used to retrieve the Content.
5.6 To prevent misuse:
BONBON ENTERTAINMENT also Processes your Personal Data and your use of the Service to prevent misuse of the Service and the Content, to prevent fraud (for example, by credit card or other means of payment), and to protect the rights of others (including the rights holders of the Content).
5.7 To conduct market research:
BONBON ENTERTAINMENT may contact you and former users and visitors of the Service who have provided their contact details for the purposes of market research. Participation in such research is always voluntary. BONBON ENTERTAINMENT may make offers based on this research to you and others who have participated in this research, subject to prior consent.
5.8 To ensure compliance with laws and regulations:
Your Personal Data may be used to comply with laws and regulations that
applies to BONBON ENTERTAINMENT, to handle disputes and to conduct audits.
5.9 BONBON ENTERTAINMENT may use profiling.
This means collecting, analyzing and combining (personal) data with the aim of tagging you in a specific (interest) category.
The importance of profiling is that we can generate interest in what content you may be interested in and what products or services (including commercial products or services) are right for you.
Profiling ensures that both the content and the advertisements better match your personal interests.
Profiling can have consequences for your privacy. For example, if false (interest) categories are linked to you based on incorrect or outdated data. If you believe that this is the case, the GDPR gives you the right to have your data changed or deleted. Please contact BONBON ENTERTAINMENT. For more information about the Right to correction, postage and deletion send an email to legal@BonBonEntertainment.nl.
6. Why does BONBON ENTERTAINMENT process your personal data?
The main reason why BONBON ENTERTAINMENT processes your Personal Data is because it is necessary to provide its Service. For example, BONBON ENTERTAINMENT processes your Personal Data so that it can grant you access to its websites, apps or events. It is also possible that BONBON ENTERTAINMENT Processes your Personal Data because it is obliged to do so on the basis of laws and regulations. For example, the General Taxes Act makes it compulsory for the tax authorities to keep payment details for 7 years.
Another reason why BONBON ENTERTAINMENT processes Personal Data is that either BONBON ENTERTAINMENT or a third party has a legitimate reason to do so, such as a commercial interest. In that case, BONBON ENTERTAINMENT will always make a thorough assessment of whether this interest is greater than your privacy interest.
Finally, BONBON ENTERTAINMENT may Process Personal Data based on your consent. For example, BONBON ENTERTAINMENT asks for your permission to place and read tracking cookies or to send (electronic) commercial messages.
7. With whom does BONBON ENTERTAINMENT share your Personal Data?
With other BONBON ENTERTAINMENT entities and events:
The Personal Data collected are also processed by BONBON ENTERTAINMENT for the companies affiliated with BONBON ENTERTAINMENT. this
companies will have access to your Personal Data to the extent that it fits the purposes described in this Privacy Policy
With (other) suppliers of BONBON ENTERTAINMENT:
BONBON ENTERTAINMENT may share your Personal Data with the suppliers it works with to realize the Service (for example, a mailing company, market research agency, event partners or the party that has commissioned BONBON ENTERTAINMENT for the technical realization of a website and/or app). Where possible, BONBON ENTERTAINMENT obliges these third parties to act in the capacity of data processor. This means that BONBON ENTERTAINMENT determines the purpose for which and the way in which the personal data is Processed and that the data processor may only handle your data in accordance with the instructions and (security) standards of BONBON ENTERTAINMENT. These agreements that BONBON ENTERTAINMENT makes with each processor are laid down in a so-called processor agreement. If these third parties are located outside the European Economic Area (EEA), BONBON ENTERTAINMENT has made (additional) agreements with these parties. BONBON ENTERTAINMENT enters into a standard contract with these data processors that has been approved by the European Commission (also known as standard contractual clauses). When data is transferred to the United States, BONBON ENTERTAINMENT agrees to the model contract or BONBON ENTERTAINMENT authorizes the transfer under the EU-US Privacy Shield.
With other BONBON ENTERTAINMENT partners:
In specific cases, in the context of the purposes described above, it is necessary to share Personal Data with third parties who use this Personal Data independently. In addition, BONBON ENTERTAINMENT may provide Personal Data for marketing purposes to other partners selected by BONBON ENTERTAINMENT. BONBON ENTERTAINMENT will first request separate permission from you.
With the authorities and others:
In exceptional cases, BONBON ENTERTAINMENT may provide Personal Data to authorities or third parties, if BONBON ENTERTAINMENT is required to do so by law or by order of a court, or if there are reasonable grounds to believe that this is necessary to prevent damage. or abuse.
In case of merger or acquisition:
BONBON ENTERTAINMENT may transfer all or part of its business to a third party. In that case, your personal data will also be passed on to that party. We will inform you about this in good time in advance. If you no longer wish to use our Service, you can request us to delete your data.
8. cookies
Cookies are small files that BONBON ENTERTAINMENT’s websites and/or apps may place on your Devices. For example, using cookies, information related to website usage can be collected about other visitors to the BONBON ENTERTAINMENT websites. There are different types of cookies. In some cases, cookies are automatically deleted when you close your browser; in other cases, these cookies are kept longer and can be read the next time you use the Service. Where BONBON ENTERTAINMENT collects Personal Data using cookies, such Personal Data will be Processed in accordance with the provisions set forth in this Privacy Policy. Before BONBON ENTERTAINMENT places non-functional cookies, BONBON ENTERTAINMENT will inform you about this and ask for your permission. These cookies are only placed and read after permission has been given.
BONBON ENTERTAINMENT may also place tracking cookies, which are used by BONBON ENTERTAINMENT when you as a visitor navigate to third party websites where BONBON ENTERTAINMENT may place advertisements via an RTB and/or Programmatic network (see: 1 – Definitions). In addition, BONBON ENTERTAINMENT uses third parties to analyze the use of its Content, websites, apps and the Service. These third parties also place cookies for BONBON ENTERTAINMENT on your Devices, which are used to map your use of the Service. For example, Google Analytics.
Third party cookies are placed on your Devices by third parties and only those third parties have access to those cookies and the information collected by the cookie. Third parties that have permission to place cookies via the Service are, for example, advertising networks that place the advertisements on the BONBON ENTERTAINMENT websites. Advertising networks usually leave so-called “tracking cookies” on your devices. With tracking cookies, advertisers can track your surfing behavior, so that they can show as many relevant advertisements as possible on the websites you visit. Social network services such as Facebook, Twitter and Google+ can also place cookies via the BONBON ENTERTAINMENT websites. This is done via the buttons of these social networks that may appear on the BONBON ENTERTAINMENT websites to promote (“Like”) or share (“tweet”) Content. Social network services such as Facebook, Twitter and Google+ can also place cookies via the BONBON ENTERTAINMENT websites.
Below is an overview of (technical) partners on the websites and/or apps of BONBON ENTERTAINMENT:
- Enlarge (hosting & storage);
- Fanalist (engagement tooling);
- Viewsee (asset management for publishing personal content);
- Qikker (functional for saving cookie preferences);
- Google Tag manager (analytical pixel used to improve the BONBON ENTERTAINMENT platform);
- Genuine SSL Certificates (Website Security);
- Paylogic (ticketpartner);
- Mailcamp as mail provider;
- Hugo BV als Bot, mail- & enquête provider;
- Google Analytics (analytical pixel used for research);
- Google Tag Manager (tags used for retargeting);
- Facebook pixel (tracking pixel used for retargeting within Facebook).
If you would like more information about the cookies that other parties place from the websites and/or apps of BONBON ENTERTAINMENT and the purposes for which and the way in which these cookies are used, please read the Privacy Policy of these parties on their websites and/or apps.
Browser applications can be set so that new cookies are not received the next time you use the Service. This differs from browser to browser; we recommend that you consult the help function of the browser if necessary. It should also explain how you can delete previously placed cookies.
necessary
Necessary cookies are necessary to make a website usable. These cookies enable basic functions such as page navigation, shopping carts and access to secure areas of the website.
Name | Provider | purpose | Expiration date |
gdpr_cookie | www.BonBon Entertainment.nl | Stores the user’s cookie consent state for the current domain
|
1 year |
Statistics
Statistical cookies help website owners to understand how visitors interact with the website by collecting and reporting data anonymously.
name | Provider | Goal | Expiration date |
_ga | Google Analytics | Registers a unique ID that is used to generate statistical data about how the visitor uses the website.
|
2 years |
_gid | Google Analytics | Registers a unique ID that is used to generate statistical data about how the visitor uses the website.
|
1 day |
_gat | Google Analytics | Used by Google Analytics to throttle request rate.
|
end of session |
Marketing
Marketing cookies are used to track visitors across different websites, with the intent of displaying advertisements that are relevant and appealing to the individual user.
name | Provider | Goal | Expiration date |
_fbp | .BonBon Entertainment.nl | Used by Facebook to deliver a range of advertising products, such as real-time bidding from third-party advertisers.
|
1 day |
fr | .facebook.com | Helps us measure the success of our Facebook ads and better understand how Facebook users find and use our website.
|
3 months |
BONBON ENTERTAINMENT will keep your Personal Data for as long as necessary to provide you with the best service or in case of refund terms, warranty or recurring contact necessary to keep you informed. BONBON ENTERTAINMENT will retain your data for at least as long as you use the Service and if your Account is inactive, for a period of 2 years thereafter. The reason that BONBON ENTERTAINMENT does this is that you can easily use the Service again upon reactivation. If you have been inactive for a long period (more than 2 years), BONBON ENTERTAINMENT will delete your data.
9. How long does BONBON ENTERTAINMENT keep your personal data?
An exception to this is if the law prescribes that BONBON ENTERTAINMENT must keep certain data for a longer period of time. For example, the General Taxes Act makes it compulsory for the tax authorities to keep payment details for 7 years.
10. How does BONBON ENTERTAINMENT protect your personal data?
BONBON ENTERTAINMENT maintains at all times a level of security in the Processing of Personal Data which, given the state of the art, is sufficient to prevent loss, alteration, disclosure or unauthorized access to Personal Data. If BONBON ENTERTAINMENT engages third parties, BONBON ENTERTAINMENT imposes the same security level on them. BONBON ENTERTAINMENT has a close relationship with its processors and has made clear agreements in our Processor Agreements.
Questions about this security can be directed to privacy@BonBonEntertainment.nl
11. What are your rights?
People whose Personal Data is processed have certain rights under the law. You can view the Personal Data Processed by BONBON ENTERTAINMENT at any time and adjust it if necessary. You can also object to receiving information or targeted offers from BONBON ENTERTAINMENT by e-mail, telephone, post and/or SMS; you also have the right to request the deletion of your data in accordance with applicable regulations. Finally, we would like to point out the right to file a complaint with the Dutch Data Protection Authority.
BONBON ENTERTAINMENT tries to ensure that you can exercise these rights yourself as much as possible. For example, you can exercise your rights by accessing, correcting or deleting your information in your Account and/or by using the unsubscribe link at the bottom of each email. You can also exercise these rights by contacting us at legal@BonBonEntertainment.nl. BONBON ENTERTAINMENT will try to respond to your request within 4 weeks
12.Privacy Policy Changes
BONBON ENTERTAINMENT may decide to unilaterally change this Privacy Policy in the future. BONBON ENTERTAINMENT therefore encourages you to check this Privacy Policy regularly to see if there are any changes. If there are major changes, BONBON ENTERTAINMENT will inform you in advance by publishing the amended Privacy Policy. The most recent version of the Privacy Policy can always be consulted on the relevant websites and/or apps of BONBON ENTERTAINMENT.
If you have any questions about this privacy policy, please contact us at:
BONBON-ENTERTAINMENT
http://www.BonBonEntertainment.nl